FAQs

Frequently Asked Questions regarding property management and our policies and procedures.

HOW LONG WILL IT TAKE TO RENT MY PROPERTY?

The length of time a property is on the market depends on multiple factors. The number one factor is the price. A property priced too high above the average rent for the area can stay on the market significantly longer than if it had been priced appropriately at the start. Other factors include location, condition, and cleanliness. While we cannot guarantee how fast we can rent your property, our goal is to rent it in 30 days or less.

HOW DO YOU CHARGE YOUR FEES?

Our fees are based on a percentage of the collected rent and are only charged when rent is paid. There are no up front fees and we do not charge for advertising. Simply put, if you’re not making money, we’re not being paid.

WHERE WILL YOU ADVERTISE MY PROPERTY?

We primarily utilize internet based advertising. Studies conducted by the National Association of REALTORS ® have shown that prospects that come from internet advertising generally make more money and are better qualified than those coming from print based media. Internet advertising also enables us to reach prospects living out of the area looking to your area.

WHO PAYS FOR ADVERTISING?

We pay for all costs associated with the advertising in our program. Our philosophy is that we should bear the up front expense of advertisement as our incentive to rent your property. If there is any specific advertising that you want which is not included in our standard advertising program, that would be at your cost. Most of our owners, however, recognize that we are experts in the renting of homes and leave the advertising to us.

DO I GET A SAY IN THE RENTAL PRICE?

Absolutely! We manage the home; we don’t own it. We recognize that the rent price significantly affects your bottom line and as such, you absolutely have the final say in the rent price. We will conduct a market analysis for you to determine what we believe the average fair market rent is for the area and will highly suggest you market it at or near that price. With that information, you can determine what price you want.

HOW DO SHOWINGS WORK?

We conduct all of the showings for you. If you are still living in the property, or you have a current tenant finishing up a lease in the property, we will call ahead to notify occupants of a scheduled showing. If it’s vacant, we will simply show at will. In all cases, we will install a lockbox on the property to house a key. WE NEVER GIVE OUR CODES OUT TO PROSPECTS and they will always be accompanied by one of our associates, or a licensed real estate agent with another firm.

DO YOU PERFORM BACKGROUND CHECKS ON POSSIBLE RENTERS?

One benefit of renting your home through a management company is we have the ability to do thorough background checks. Our background check includes an evaluation of the applicant’s credit history and eviction histories. We verify employment info and call the previous landlord to get their recommendation.

DO I GET TO HOLD THE SECURITY DEPOSIT?

No. While we are managing your property, we hold all security deposits in our escrow Account and in accordance with escrow required by the state. This relieves you of having to adhere to the accounting requirements placed on landlords holding security deposits.

DO YOU HANDLE EVICTIONS?

Yes, we can send the proper legal notices and then can coordinate the actual eviction with an attorney. The attorney fees are the responsibility of the owner.

DO YOU PROVIDE ME WITH FINANCIAL STATEMENTS?

Yes. We provide monthly cash flow statements each month and make them easily accessible. We also will prepare and send you an IRS Form 1099 at the conclusion of the tax year to assist you with the preparation of your income tax return as well as a Year End statement listing all income and expenses for the concluded tax year.